Video, audio, and short-form social content have become the dominant language of digital marketing — and the businesses winning locally are the ones who figured that out first. According to Wyzowl's 2026 annual report, 91% of businesses now use video as a marketing tool and 93% consider it integral to their strategy, with 59% producing that content entirely in-house. For chamber members across West Hartford and the Greater Hartford region, that shift isn't on the horizon. It's already the standard.Small
Community Renewal Team, Inc. (CRT) will host Tee Off with Women: Spring Golf Boot Camp on Wednesday, April 29 at Keney Park Golf Course, offering women a welcoming, judgment-free introduction to the game. Designed for beginners and returning players alike, the boot camp helps women build confidence for the upcoming golf season and learn how the sport can support networking, relationship-building, and professional growth. Led by PGA Professional Steve Madison, participants will receive hands-on
WESTFIELD BANK WELCOMES AJAY GOYAL AS BRANCH MANAGER AT WEST HARTFORD LOCATIONWestfield, MA— James C. Hagan, President and CEO of Westfield Bank, is pleased to announce the appointment of Ajay Goyal as Retail Banking Officer and Branch Manager of its West Hartford Office, 977 Farmington Avenue, West Hartford, Connecticut. Goyal joins the Bank with over twenty-five years of banking and branch management experience. In his new role, he will be responsible for leading and managing the branch including
FOR IMMEDIATE RELEASE April 6, 2026FOR MORE INFORMATION, CONTACT: Daniel Marini Senior Vice President, Marketing & Sales Administration 413-564-2623 / dmarini@westfieldbank.com WESTFIELD BANK APPOINTS ADRIAN GOULD AS VICE PRESIDENTWestfield, MA— James C. Hagan, President and CEO of Westfield Bank, is pleased to announce the appointment of Adrian Gould as Vice President and Branch Manager. Gould, who previously served as Assistant Vice President and Branch Manager, will continue to manage the Bank’s
Westfield, MA—James C. Hagan, President and CEO of Westfield Bank, is pleased to announce the appointment of Kenneth Askins as Assistant Vice President and Mortgage Loan Officer. Askins, who previously served as Mortgage Loan Officer, will continue to assist new and existing customers through the mortgage process, from pre-approval to closing. Based in Granby, CT, he is primarily responsible for the Connecticut market. Askins joined the Bank in 2024 and has over twenty-five years of experience in the
The most effective sales pitches share three traits: they lead with the buyer's problem, they stay concise, and they end with a clear ask. Most small business pitches fail on at least one of those, and the last one is where more deals die than anywhere else. Research shows that only 13% of executive buyers believe salespeople truly understand their issues — and an alarming 85% of sales interactions end without the salesperson ever asking for the sale. For businesses across the Greater Hartford area, where
Successful business partnerships don't happen by accident — they're built through deliberate research, clear agreements, and consistent communication. Approximately 70% of business partnerships fail within the first five years, making shared values, complementary skills, and clear communication critical from day one. For Greater Hartford business owners exploring collaboration, the difference between a thriving partnership and a costly fallout often comes down to the steps taken before anything is
Comcast Breaks Ground to Expand its High-Speed Network in Greater Hartford and Middletown, CT $5.9 Million Investment Will Bring Advanced Connectivity Solutions to the Region’s Business Community Berlin, CT – March 10, 2026 – Comcast today announced the start of construction to extend its reliable, high‑speed network further into Greater Hartford and Middletown, bringing advanced connectivity, secure networking and managed technology solutions from Comcast Business to businesses across the region.
A media kit is a curated collection of information about your business designed to help journalists, partners, and event organizers quickly understand who you are, what you do, and why it matters. For members of the West Hartford Chamber of Commerce, a well-built media kit can be the difference between being overlooked and being featured. In a region filled with growing small businesses, nonprofits, and professional services, clarity and credibility drive visibility. A media kit delivers both
Employee transitions are never easy, especially in close-knit business communities like West Hartford. Yet there are moments when holding on does more harm than moving forward. Recognizing those moments—and handling them with clarity and fairness—protects your culture, your clients, and your future stability. Learn below: Key signals that suggest an employee or contractor may no longer be the right fit Steps to take before making a final decision How to conduct the separation with fairness and
Starting a business in West Hartford isn’t just about having the right idea. It’s about setting up the right foundation — the investments that stabilize your operations, build credibility, and let you scale with confidence.L;DR Focus first on infrastructure (legal, financial, digital). Prioritize investments that save time and reduce risk. Work with professionals where expertise matters most — legal formation, accounting, branding, and tech. Don’t skimp on community visibility; being
Launching or scaling a small business often means convincing new customers to trust you quickly. One of the most effective ways to establish credibility is through visual branding. The way your brand looks communicates volumes before a single word is read. Below are strategies to help your business create a consistent, trustworthy brand presence. Why Consistency Builds Confidence Trust begins with recognition. When customers repeatedly see the same color palette, logo, and tone across channels,
Running a small business comes with an abundance of unknowns, but few owners stop long enough to plan for the truly disruptive ones. Natural disasters, cyberattacks, supply chain breakdowns, or even a sudden illness can all push operations to the brink. While these threats seem distant until they’re not, having a clear-eyed emergency strategy in place can mean the difference between recovery and permanent closure. Preparation isn’t just about stockpiling supplies—it’s about building the kind of resilience
Building small business partnerships in your community isn’t just about networking events and handing out business cards—it’s about trust, mutual investment, and creative collaboration. If you want to create meaningful connections, you have to go beyond the surface and find ways to bring value to the businesses around you. Partnerships thrive when they’re built on authenticity and shared goals rather than just transactional benefits. Whether you’re running a coffee shop, a boutique, or a local tech
Customer referrals are a key driver of business growth and trust. They attract new clients while strengthening the perception of your brand. Strategic actions tailored to your audience can boost referral rates effectively. Consistent engagement and providing exceptional value encourage customers to share their experiences. Personalizing interactions can also deepen loyalty and inspire recommendations.Strengthen Customer Loyalty with Tiered Rewards Creating a tiered loyalty program can be a powerful tool
In the fast-paced world of business, the efficiency of your warehouse operations can be a game-changer. Picture a well-oiled machine where every component works in harmony—this is what optimized warehouse management can do for your business. It not only drives productivity and cuts costs but also sets the stage for exponential growth. Are you ready to transform your warehouse into a powerhouse of efficiency? Buckle up as we delve into actionable strategies that will elevate your operations and propel your